Can I cancel my order?Updated a day ago

Need to cancel your order? Here is how it works under our current Refund and Returns Policy.

How to cancel?

Contact us as soon as possible via website chat or email [email protected] with your order number.

If your order has not been fulfilled yet:

If the order has not yet been fulfilled, we will cancel and refund in full.

If your order has already shipped:

If the order has already shipped, we cannot cancel it in transit. Once it arrives, the standard change of mind return process applies on delivery (see our Refunds & Returns Policy).

Returning a shipped order you no longer want

• If you wish to return all items, avoid opening the package.
• If opened and the package contains Wild Toes (toe spreaders or toe resistance band) where the hygiene seal has been broken, we may refuse return of those items. The remainder of the order may still be returned in line with the policy.
• Contact us with a photo of the package, and we will provide return instructions and a return label where applicable.