Christmas & Holiday Shipping Cut‑Off Dates 2025

Holiday cut‑offs vary by destination and service. See the tables below for key dates.

Returns extended through 31 January 2026 for orders placed 1 Nov–24 Dec. Our 60‑day Money‑Back Guarantee still applies to eligible products.

Order cut‑offs

• Cut‑offs vary by destination and service. See the tables below.
• Orders after the cut‑off may still arrive, but are not guaranteed
• We dispatch quickly, but once an order is with the carrier, transit time is outside our control. Thanks for understanding.

Service notes by region

United States

Standard: target by Dec 16. Express: target by Dec 18. See table for details.

Australia

Standard: target by Dec 15. Express: target by Dec 18. See table for details.

United Kingdom

Standard: target by Dec 18. Express: target by Dec 19. See table for details.

Rest of World

Express only: target by November 28th

Detailed cut‑off table

Exact transit times vary by carrier, service level, and customs. Use the tables above for destination‑specific cut‑offs. We’ll do our best, but some destinations have longer customs and transit times. Dates are guidelines, not guarantees.

Canada shipping

Postal strikes in Canada have now ended and shipping to Canada has now resumed. Please note, orders to Canada will be shipped from our US Warehouse. If you’d like to order from within Canada, you can instead visit our Canadian partner Sole Freedom (Based in Ottawa) for local shipping options.

Holiday returns and guarantees

• Extended returns window: Purchases made 1 November – 24 December 2025 can be returned until 31 January 2026. Items must be unused and in original condition as per our policy, unless final sale.
• 60‑day Money‑Back Guarantee: Our standard 60‑day money‑back guarantee still applies to eligible products. If you try a product and it isn’t a fit, return it within 60 days of delivery for a refund per our policy.
• Gifts: For gift returns, include the order number or purchaser’s name and email so we can locate the order quickly.
• Summary: Seasonal returns run through 31 Jan 2026. The 60‑day MBG continues to apply from delivery for product trials.

FAQ

• Does the 60‑day Money‑Back Guarantee change over the holidays?

  No. The 60‑day period still starts on the day your order is delivered. The holiday extension adds a date‑based option through 31 Jan 2026 for purchases between 1 Nov – 24 Dec.

• Which option applies to me: 60‑day MBG or the seasonal window?

  Use whichever is more helpful. If your 60‑day window runs into late January, you can use that. If you purchased early in November, the seasonal window to 31 Jan 2026 may be longer.

• Are exchanges available?

  Yes, subject to stock. We’ll process exchanges or returns once we receive the original items in original condition.

• How do I return a gift?

  Please provide the order number (if available) or the purchaser’s name and email. We’ll help you from there.

Need help?

Questions about shipping timelines or returns? Email us at [email protected] and our team will be happy to help.